# Real live visitor counts and "just bought" popups for Shopify

> Hibira Live Visitors shows "N people are viewing this right now" on Shopify product pages, counted from real open tabs, and "just bought" popups from real orders. Free, or Pro at $9.99 for 30 days.

Source: https://hibira.io/shopify/live-visitors

## What shoppers see

### "3 people are viewing this right now"

The line sits under Add to cart, or wherever you place the Viewing now block, and changes within seconds as people arrive and leave. Below the minimum you set it stays hidden, so a quiet product never shows a sad "0".

### "Someone just bought" popups

On Pro, a small popup shows the product of each real order as it happens, and recent orders to the next shoppers. It shows the product only: never a customer name, city or email.

### "12 people shopping now"

On Pro, the Viewing now block can count the whole store instead of one product, for the home page, collections or a sale banner.

### In your shoppers' language

The text follows the store language: English, Japanese, Korean, Traditional and Simplified Chinese, Thai and Vietnamese. Or write your own wording in the theme editor.

### Your theme, your colours

Pick the dot, text and popup colours, the popup corner, when the first popup appears and how old an order may be, all in the theme editor. No code to paste.

### Light on the page

One script under 3 KB compressed, loaded after the page. Settings are kept in your store, so a page view never waits for our servers.

## What you see

![The app in the Shopify admin: shoppers on the store right now, the most viewed products and the latest purchases.](https://hibira.io/portal/articles/shopify-live-visitors-admin-en.webp)

Open the app in your Shopify admin to see how many shoppers are on the store, which products they are looking at and, on Pro, the latest purchases. The page speaks the same seven languages as your admin.

## Plans

| Plan | Price | Product viewer counts | Shoppers counted at once | "Just bought" popups | Store-wide count |
| --- | --- | --- | --- | --- | --- |
| Free | $0 | Yes | 100 | No | No |
| Pro | $9.99 / 30 days | Yes | 1,000 | Yes | Yes |

Pro starts with a 7-day free trial and is billed by Shopify on your store invoice. Cancel any time from the app's Plan page.

## How to set it up

1. **Install** Hibira Live Visitors on your store.
2. **Turn on the app embed**: Online Store → Themes → Customize → App embeds → Hibira Live Visitors, then Save. Product pages show the count under Add to cart.
3. **Optional**: add the Viewing now block where you want it, and start the Pro trial for popups and the store-wide count.

The [setup guide](https://hibira.io/guides/shopify) has every setting.

## Frequently asked questions

### Are the numbers real?

Yes. Each count is the number of browser tabs open on that product (or the store) at that moment, counted by Hibira. The app never adds, rounds up or simulates visitors, and the shopper's own tab is included.

### Does it show customer details?

No. Popups show the product's title, image and link only. The app reads orders to know which product sold, and never shows or stores who bought it.

### Will it slow my store down?

No. The script is under 3 KB compressed and loads after the page, and the counts arrive over one connection per tab.

### What happens past 100 shoppers on the Free plan?

The store keeps working. Shoppers past the plan's limit simply aren't counted until others leave, so the number you show is never higher than the truth. Pro counts up to 1,000 at once.

### Does it work with my theme?

Yes. The app embed works with any theme and puts the count under Add to cart; the Viewing now block needs an Online Store 2.0 theme.

### Do I need a Hibira account?

No. Install the app and turn on the embed; the app sets everything up for your store.