Official package · Automation and infrastructure

Shopify app for live chat with your shoppers

Install Hibira Live Chat from the Shopify App Store and turn on its app embed. Shoppers get a chat button on every page, and your staff answer from an inbox they open from the Shopify admin, signed in with their Shopify account.

Hibira Live Chat (Shopify app)GitHub ↗

A chat button on every page of your store, in seven languages and your colour.
Staff open the inbox from the Shopify admin and are signed in with their Shopify account.
Replies appear live in the shopper's chat, with the agent's first name and photo.
Plans are billed by Shopify; paid plans add AI answers from your own Q&A.

The app in the Shopify admin: an Open inbox button, a check that the chat button is on in the live theme, this month's conversations and agents, and the three paid plans.

Install

Shopify admin → Apps → Shopify App Store
  → search "Hibira Live Chat" → Install
The app opens in your admin. There is nothing to sign up for.

Turn it on in your theme

Hibira Live Chat → Setup → Open theme editor
  → turn on "Hibira Live Chat" → Button color → Save

Answer from the inbox

Hibira Live Chat → Open inbox
The inbox opens in a new tab, signed in with your Shopify account.

Before you start

Free covers 2 agents and 100 conversations a month. Starter, Team and Business are billed by Shopify on your invoice. Development stores get test charges.
Each staff member who opens the inbox from the app takes a seat while one is free. Shoppers see their first name, which they can change in the inbox under Settings → Your profile.

Use the app key from your dashboard; the secret stays on your server. Channels, events and authorization endpoints work exactly as they do with Pusher. Create your free account →